In-Home Advantage

About Your Design Consultation

 

Shop in the comfort of your home for beautiful Hunter Douglas window fashions and custom drapery. A design consultant will visit your home to help you find the best window covering solutions for you. It’s easy, convenient and the consultation is totally complimentary.

  • Schedule your complimentary in-home consultation now by clicking on the
    Schedule an Appointment tab above.
  • Your design consultant will bring samples to your home and assist you in choosing the perfect window fashions for your home and lifestyle.
  • Your consultant is certified by Hunter Douglas and knows the latest styles, fabrics and technologies. They will know what is best for you.
  • No guessing. We meet where your windows are with results customized just for you.
  • Your design consultant will take measurements and confirm the cost of your complete window fashions order.
  • Your design consultant will fulfill your order, take care of all the details and work closely with the installer to ensure you are satisfied with your custom window fashions.

FAQs

In-Home Design Service

Can I purchase the products from you but install them myself?

Costco Installation Services Programs do not allow for self-installed product to be sold. Proper installation is best left to licensed professionals who know exactly what it takes to do the job right. Because they have the proper equipment and do it everyday, they are quick, efficient and neat. The time and hassle saved by having an expert professional installation with a guaranteed successful outcome is well worth it.

How does your designer work with me to find the right window treatments?

After you request your consultation, your designer will call you within 2 business days to schedule a consultation when it is most convenient for you. The designer will also briefly discuss your goals, décor and any special needs. Just enough to prepare for your consultation and to know which product samples to bring. Remember that your designer is a professional, an expert certified by Hunter Douglas, the leading window fashion manufacturer. Your designer knows the most current styles and trends, the newest products and technologies and the best way to realize your goals. You can relax with expert help from start to finish.
A big advantage to having an in-home appointment is that your designer will be able to see your windows and your décor. This allows the designer to make the best suggestions and for you to see the products next to your furnishings, in the natural light of your home.

Does Complimentary In-Home Design Service really mean there is no charge? Do I have to purchase something?

Our In-Home Design Service is absolutely complimentary and there is no obligation. The entire service provides expert help from start to finish with complimentary design advice, product selection, measuring, order management and installation. You do not pay for the design expertise, only for the products you choose and their installation. You are under no obligation to purchase something.

Where do I find prices for your products?

We don’t give prices online because our products are customized to your exact specifications, unique to you. The dimensions, styles, colours, fabrics and options will be unique to you. Without all the details, we cannot give you an accurate price. During your consultation, you will be given an exact quotation, including installation.

Where can I find out about product warranties?

All products come with warranties from the manufacturer. Your designer will go over these with you during your consultation. You will be given a folder with your important purchase papers along with the warranty information.

Window Fashions

I have skylights, two arched windows and several windows that aren’t standard sizes. Can you still help?

Yes, definitely. Our window solutions are customized to your needs. There are numerous product options well suited for specialty-shaped windows such as skylights, diagonals, rounds, octagons, French doors and others. In addition, windows that are difficult to reach, like skylights, can be motorized for easy opening/closing and lifting. Your designer will explain the latest technologies and options available to you for any challenging windows.

I’ve been hearing about safety problems with window treatments, children and pets. Do you have products with special safety features?

Yes, there have been some recalls of blinds and shades with long, dangling cords that can be dangerous for children and pets. No Hunter Douglas products were recalled because they take child and pet safety seriously and have incorporated standard and enhanced safety features in virtually all their window coverings. Your designer will show you the standard and enhanced lifting systems with cord controlled, cordless and motorized options.

How can a window treatment be energy efficient?

Several Hunter Douglas products are designed to be energy efficient. When closed, they shield windows, insulate rooms and help keep your home warmer in winter and cooler in summer. Some products can reduce energy loss by up to 50%, the highest rating available for window fashions. A products’ energy efficiency is based partly on the structure of the product and partly on the fabrics/materials used. Your designer can show you those products and materials with the highest energy efficiency and explain why they have superior ratings.

I have windows I’d like to cover but they’re too high to reach. Is it true you have automated systems to open/ close and raise/lower?

There are numerous automated control systems to allow remote operation of the window coverings. Which system is best will depend on your needs and lifestyle. If you are interested, your designer will discuss these options with you.

Warranty – Window Coverings

Hunter Douglas Warranty

Installation Warranty